Terms of Service

Services and Scope

VPNQC provides network acceleration subscriptions for cross-border access, with coverage in 120+ countries and 150+ routes, and support for Windows / macOS / iOS / Android / Linux. Available routes and configurations are shown in the user panel.

How do you get the client and subscription? Sign in to the user panel to access and import a subscription based on your account entitlements. This service provides network connectivity; it does not include memberships, content licenses or account eligibility for third-party platforms, and does not guarantee continuous access to any particular website, app or region's content.

Account and Subscription Rules

What do you need to create an account? No email address is required; create an account with a username and password. Keep your login credentials and subscription link secure and do not share them publicly. If you notice unusual access, change your password promptly and report it through a support ticket in the panel.

There is no limit on the number of devices online at the same time, but the account and subscription are for the account holder's personal use only. Do not resell, rent or transfer an account or subscription, share a subscription link publicly, or package a personal subscription as a network service for others. An unlimited device count does not mean that multiple people may share one account.

Monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB. Data resets monthly on the activation date; when you upgrade mid-cycle, the price difference is prorated for the remaining days. Data packages are ¥158/300GB, ¥358/1000GB and ¥658/3000GB. They remain available until used and never expire. Before payment, check the plan type, amount and account. See the Plans page for full details.

Acceptable Use

What conduct is prohibited? You must follow the laws and regulations that apply where you are and in connection with your use of the service, as well as the rules of the platforms you access. Do not use this service to commit fraud, infringe intellectual property rights, distribute illegal content, access another person's systems without authorization, send spam, distribute malware or launch network attacks.

Do not disrupt normal service operations, harm other users' rights or consume shared network resources through automated abuse. You are responsible for activity carried out under your account. VPNQC will address violations based on verifiable information and applicable law; the number of devices alone is not grounds for treating activity as a violation.

Availability and Limitation of Liability

Why might connection performance vary? Your local network, carrier routing, device settings, target platform policies, network congestion and necessary maintenance can all affect connectivity. VPNQC does not guarantee a constant speed, uninterrupted connection or fixed access results for any particular app.

If you encounter a problem, first check your subscription status, client configuration and selected route. If needed, consult the Troubleshooting Guide or submit a support ticket. This service does not automatically compensate for losses caused by user modifications to devices, exposed credentials or changes to third-party services. This section does not waive liability required by law or the refund obligations expressly set out in these terms.

Payments and Refunds

You may request a full refund for any reason within 14 days of your first payment. You do not need to explain why you are dissatisfied with the service.

How do you submit a request? Sign in to the account used for payment and request a refund through a support ticket in the panel, including order details that can be used for verification. Do not send your password or complete subscription link in a ticket. After checking the payment record, this service will process the request and provide updates on the refund and any related subscription entitlements in the ticket.

Alipay / WeChat Pay / USDT are supported. The time it takes for funds to arrive may depend on payment channel processing; no arrival deadline is promised on this page. If you have questions about an order or refund status, continue the discussion in the original ticket. Refunds are not subject to usage volume or usage-reason conditions that conflict with the commitment above.

Account Termination and Changes to These Terms

When might an account be restricted or terminated? If verified conduct involves unlawful use, resale or sharing, malicious attacks, payment fraud or another serious breach of these terms, VPNQC may restrict access, suspend or terminate the account in response to the impact. If you disagree with the action, request a review through a support ticket in the panel. Account termination does not automatically remove any refund obligations required by law.

How are these terms updated? Changes will be posted on this page, and the last-updated month will be revised. Changes affecting important rights will be announced on the site or in the user panel. Changes will not retroactively reduce refund commitments or statutory rights attached to orders already placed. If you have questions about a change, confirm it through a support ticket before continuing to use the service.