Privacy Policy

Last updated: October 2026

What information is processed when you use VPNQC? This policy explains how data is handled across accounts, connections, browser storage, and payments. It applies to relevant data processing on this website and through the service.

Account and Order Information

What do you need to create an account? No email address is required; you can create an account with a username and password. VPNQC processes usernames and authentication credentials to identify accounts, maintain login sessions, and manage subscriptions. Registration does not require collecting an email address. Please do not include unnecessary personal information in your username.

What information is retained after payment? Order records include the selected plan, order amount, payment method, payment status, and subscription benefits. They are used to confirm receipt of payment, provide the service, check data usage, and process refunds. When you submit a support ticket, its text and any screenshots you choose to attach are used to resolve the related issue. Please first conceal passwords, subscription URLs, and any irrelevant information in payment records.

No-Logs Policy and Connection Handling

Does VPNQC record which websites users visit? This service follows a no-logs policy. It does not record the websites users visit, browsing content, or the contents of communications transmitted over international routes, nor does it create a browsing history that could be used to reconstruct browsing activity.

How long are connection logs retained? This service does not persist per-connection histories that can be linked to an account, including records matching connection start and end times with source and destination addresses. Temporary state needed to operate a connection is used only while the session is being handled and is released when it ends. Account data-usage totals are used to measure plan usage and handled separately from website visit records; they do not include destinations or communication content.

Usage Analytics and Browser Storage

Are visits to marketing pages tracked? The website uses analytics such as page paths, referral categories, and browser and device categories to understand page usage and troubleshoot display issues. Analytics are limited to website maintenance and are not used to build profiles of users' activity when accessing international websites through this service.

What are cookies and local storage used for? They support session identification, login status, language preferences, and necessary interface state. Login credentials may be stored in your browser's local storage, so avoid staying logged in on shared devices. You can restrict cookies or clear site data in your browser settings. After clearing data, you may need to log in again and your preferences may be reset, but this will not delete your account or orders from the server.

Third-Party Payments and Data Sharing

Who handles payment information? This service supports Alipay / WeChat Pay / USDT. Payments are processed by the relevant payment service or network. VPNQC uses order status, transaction identifiers, and necessary verification details to confirm payment. You do not need to submit your payment account password through a support ticket.

Payment providers apply their own rules to the data they collect during payment processing, and VPNQC does not control records on public transaction networks. This service processes only the data necessary to provide and maintain the service, verify payments, and meet applicable legal obligations. It does not sell personal information. Where disclosure is legally required, it is limited to the scope of the lawful request and what is necessary.

Data Retention and Deletion Requests

Is information kept indefinitely? Account information is retained for as long as needed to provide the service. Order and financial reconciliation records are retained as required for transaction processing and by applicable law. Support ticket information is retained for as long as needed to resolve and review the issue. Usage analytics are deleted or aggregated once their analytical purpose is fulfilled; there is no single retention period for all data categories.

To access, correct, or delete information, you can log in and submit a support ticket through the user panel, specifying the scope of your request. After verifying account ownership, this service will process the request and explain why any information cannot be deleted. Deleting an account may affect subscription use. Transaction records that must be retained by law will have their use restricted, and information in backups will be cleared as backups are updated.

Policy Updates and Questions

How can you tell if the policy has changed? This page displays the current version and the month it was last updated. If there are significant changes to data processing purposes, scope, or user rights, this service will provide notice through the website or user panel. Where separate consent is legally required, the relevant details will be provided before processing begins.

If you have questions about privacy practices, submit a support ticket through the user panel and identify the relevant page or action. Please avoid including unrelated personal information. For subscription use and refund rules, see the Terms of Service.